Unify monitoring across the entire SAP landscape

Transform how you monitor your digital estate

RISE With SAP is an offering from SAP that helps customers build a digital-first future by migrating them from legacy enterprise resource planning (ERP) software to AI-powered cloud ERP. RISE With SAP is designed to accelerate digital transformation and bring the power of artificial intelligence (AI) to customers. However, after embarking on a digital transformation journey, many customers find that failure to also transform how they observe their new digital estate puts them at great risk for poor operational experiences. They find that SAP monitoring solutions alone are not enough in this new world. The complexity of microservices architectures demands a new, proactive, data-driven approach. 

Eliminate interruptions before the first alert

This new approach creates an autonomous digital nervous system that can observe your entire digital estate, spanning multiple SAP and non-SAP systems, on-premises, private and hybrid cloud deployments, processes and customer experiences. The outcome is an optimized digital experience and elimination of interruptions before the first alert. 

Evolve from monitoring to intelligent observability

The ability to create an autonomous digital nervous system that can monitor your digital estate to anticipate and eliminate interruptions is the foundation of intelligent observability. And at the core of intelligent observability is AI. However, AI is only as good as the data it learns from. Therefore, the more disparate data that can be collected, consolidated, and correlated into a centralized data store or data fabric, the greater the effectiveness and outcomes AI can deliver.

The New Relic unified telemetry data platform is foundational to intelligent observability in the AI era. It allows you to consolidate multiple monitoring tools and data to build a centralized data store that powers large language models (LLM) that fuel predictive insights, autonomous root cause analyses and deep insights into a system’s state.

Gain complete insights—out of the box

Not only do we go wide in tool and data consolidation, but we also go deep. The New Relic intelligent observability platform unifies telemetry from all sources, including multiple SAP systems, multiclouds, infrastructure, applications, integrations, microservices, S/4 HANA, and business processes. We call this full-stack observability; it’s the ability to understand dependencies and relationships and their impact across your entire application technology stack and development lifecycles. This is how we deliver complete insights for SAP teams and can anticipate and eliminate interruptions.

Consolidate silos of data for better collaboration

Now everyone from SAP Basis, SAP Business Application Support, site reliability engineers (SREs), and SAP executives can share and collaborate using one source of truth to identify and fix issues faster, reduce outages, and increase business velocity and outcomes. We refer to this as one-step observability, providing out-of-the-box insights without the need for customizations or professional services.

Achieve predictable performance

The end result of intelligent observability is predictable and resilient performance. And the elimination of time-consuming manual root cause analysis and multiple logins to various SAP systems. All instrumentation and telemetry flows are aggregated and contextualized into a unified data model that allows for easy collection, querying, visualization, and alerting on every type of telemetry data. A win-win for SAP admins, business support, and managers—and the bottom line.

Largest SAP customers choose New Relic

Many of the largest SAP customers have chosen New Relic for SAP to help excel their transformation and achieve this vision of an autonomous system where their entire digital estate is connected providing unified visibility and end-to-end observability. The outcomes can be immense. Intelligent observability that provides collaboration, and faster and deeper insights that eliminate interruptions.

Agentless architecture makes it easy to get started

Getting started with New Relic for SAP is easy and straightforward. New Relic instruments SAP production and non-production systems without agents using a SAP Collector that’s installed on a central SAP server. The SAP Collector, developed and supported by New Relic,  is a SAP Certified ABAP add-on. This means you can be confident that New Relic will seamlessly integrate with your SAP systems.